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Klutzy2508's Blog

by Klutzy2508 from Plano

Last Post 169 days, 23 hours Ago


This is supposed to be a memo sent out by IBM to its employees in all seriousness. It was sent to all field engineers about a computer peripheral problem. The author of this memo was quite genuine. The engineers rolled on the floor!  Especially note the last couple of sentences.

'If a mouse fails to operate or should it perform erratically, it may need a ball replacement. Mouse balls are now available as FRU (Field Replacement Units).  Because of the delicate nature of this procedure, a replacement of mouse balls should only be attempted by properly trained personnel. Before proceeding, determine the type of mouse balls by examining the underside of the mouse. Domestic balls will be larger and harder than foreign balls.
 
Ball removal procedures differ depending upon the manufacturer of the mouse. Foreign balls can be replaced using the pop off method. Domestic balls are replaced by using the twist off method.
 
Mouse balls are not usually static sensitive. However, excessive handling can result in sudden discharge.
 
Upon completion of ball replacement, the mouse may be used immediately. It is recommended that each person have a pair of spare balls for maintaining optimum customer satisfaction.
 
Any customer missing his balls should contact the local personnel in charge of removing and replacing these necessary items.
 
Please keep in mind that a customer without properly working balls is an unhappy customer.'

Now, who read this and didn't burst out laughing?

 

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Member Comments Total Comments: 4
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leegrimsley read my blog view my photos
Jul 22, 2008 | 11:26 PM

Years ago, when IBM just moved into a big office building in Las Colinas where I was working, I got a chance to observe them first hand and believe me, they are capable of this.

Two cold drink machines were just moved into a break area -- right off the truck. Packing materials surrounded the machines, cord and plug were laying on the floor clearly visible.

There was no lights on in either machine and you could tell through the glass doors there were no cokes in them.

An IBM engineer walks in, deposits coins in the first machine and when nothing happens tries the coin return to no avail.

Not to be deterred he tries the same thing at the second machine with the same results.

He turned around and looked at me and in all seriousness said "they both took my money."

He may be the one who wrote about the mouse balls

furbie read my blog view my photos
Jul 23, 2008 | 8:34 AM

Now I know my problem :

someone must have replaced my domestic mouse balls with foreign ones :

they're softer and a lot smaller :

than the ones I laughed off after reading this ! LMBO too -

ProudAmerican read my blog view my photos
Jul 23, 2008 | 2:52 PM

IBM employee

Mouse

Klutzy2508 read my blog view my photos
Jul 23, 2008 | 8:02 PM

Well, I hope it made your day! :)

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Klutzy2508

Female. And, since I've never written a BLOG before, not really sure what should go in here, so I'm using my gender to change my mind...again. I have found that I have a pet peeve, on here. I love to read the blogs that are written, but find that I have no patience with people who run things together, and don't know the proper punctuation of a sentence. Paragraphs are a million miles long, and everything is written in small letters only. When they do this, with no paragraph break, it make the blogs difficult to read, so I don't. May you all have a nice day.:o)

Member Since: 11/1/2007