NorthTX

Banks will not email you in this kind of situation. If they can't contact you in the traditional sense (phone or in person), they will freeze the account.

It's an attempt to steal your identity.
They will ask you to verify your bank account number starting with the routing number. That right there tells them the name of your bank without you saying it. Then they will ask you to verify your social security number. Next thing you know they will empty out your account.

I received a very official looking email and knew they don't ask you for information via email, since your bank already has it.

They are phishing for victims and may find some who bank with B of A that get worried reading that and give out their info before thinking.

You can forward the entire Email to:

Abuse@(insert Email Server Name here).com or .net

Of forward it to your local PD....OR both.

That type of email is called phishing. Most likely if you respond, then they'll ask for your account #, etc. What you need to do is report this email to Bank of America.